At BYBARENOVA, we take pride in the quality and craftsmanship of our products. Built to last with premium materials and meticulous design, every BYBARENOVA product reflects our commitment to durability and reliability.

Orders through bybarenova.com will be covered by a 18 month limited warranty.

Orders through other authorized retailers remain under the standard one-year warranty.

We offer a 18-month limited warranty for purchases made on bybarenova.com — This warranty covers defects in materials and workmanship under normal residential use. During the warranty period, BYBARENOVA will, at its discretion, provide replacement parts or replace the product at no cost to the original purchaser. Proof of purchase is required for all claims.

We recommend all BYBARENOVA products be installed by a licensed professional plumber or contractor. BYBARENOVA is not responsible for product failure, damage, or any associated costs caused by improper installation, misuse, or failure to follow installation guidelines.

If you experience an issue with your product, please complete the Contact Form or email us at service@bybarenova.com. To process your claim, please include your proof of purchase and clear photos or videos showing the issue. Our team will review your documentation and advise on the next steps. Before submitting a claim, please check our FAQs for possible quick solutions.

BYBARENOVA will not be responsible for any costs, damages, or repairs resulting from parts purchased from unauthorized dealers.

• Damage results from accidents, misuse, or normal wear and tear.
• The product was improperly installed or not installed by a licensed professional.
• The product was moved from its original installation location.
• The product was modified or altered in any way.
• The product was subjected to improper maintenance or the use of harsh chemicals.